City of Ottawa Begins COVID-19 Response

Outline of City of Ottawa's first stages of response to COVID-19 pandemic. 

I hope this finds you all well as we continue to adapt to the exceptionally challenging circumstances that have come to Ward 13 and our City. The City's goal has been and continues to be to keep providing required services to residents while ensuring everyone's safety.  To achieve this, please practice social distancing and work from home over the next three weeks, if possible. Rest assured that your municipal, provincial and federal governments are all working together at this time to address the challenges created by the COVID-19 virus.  

Please ensure that the information you read and share online comes from credible sources like Ottawa Public Health, the Ontario Ministry of Health or the Public Health Agency of Canada, as the spread of misinformation poses a significant risk to the health and safety of our community. During this time of uncertainty, it is important not to panic. We will get through this pandemic, by working together to flatten the curve, and supporting one another. 

Whether you are practicing social distancing, or self-isolation, please reach out to each other, to your family, friends, and neighbours. 

I want you to know that City staff, the community, along with staff in my office are working hard to support your needs. My office staff are working remotely but are available at [email protected] and by phone at 613-580-2483 to address your concerns. 


Please note: in order to decrease transmission of COVID-19 in Ottawa, Ottawa Public Health is now recommending that all residents of Ottawa practice social distancing 

These guidelines are not meant to say “you must stay in your home!” 

You can still go outside to take a walk, go to the park, or walk your dog. If you need groceries, go to the store. We simply recommend that while outside you make sure to avoid crowds and maintain a distance of 1-2 metres (3-6 feet) from those around you. 

The priority of the healthcare system is being able to test those who are most in need. Not everyone requires testing. People WITHOUT respiratory symptoms (such as fever or cough) will NOT be tested for COVID-19, regardless of potential exposures. 

On March 16, 2020, Dr. David Williams, Chief Medical Officer of Health for the Ministry of Health, has now advised cancelling events or gatherings over 50 people because of the COVID-19 pandemic. 

He also advised the following establishments should close temporarily (until further notice): 

  • Recreation programs 
  • Libraries 
  • Churches and other faith settings 
  • In person dine-in restaurants and bars - NOTE: except for food establishments that offer take out and/or delivery services 
  • All childcare centres, licensed home childcare and Early ON Child and Family centres 

Other establishments also strongly recommended by Ottawa Medical Officer of Health, Dr. Vera Etches, include: 

  • Nightclubs and after-hours bars 
  • Movie Theatres 
  • Concert and indoor live-entertainment venues 


Due to the current situation with the COVID-19 outbreak and following the most up to date advice from the Chief Medical Officer of Ottawa, all staff in the Councillor’s office are currently working from home. We are still actively monitoring calls and emails but may be slightly slower to respond. 

We will be constantly updating our website and social media channels to keep our residents informed as the situation continues to evolve. We also recommend checking the Ottawa Public Health website as all information will be posted there as soon as it becomes available. In addition, please share these resources with friends and neighbours who may not be receiving updates or reach out to our office if you have any concerns. 

For updates from our office: 


If you are in need of social services, please call 211. 

Check for national updates here: 

If you are looking to support your community during this critical time, you can help by checking in with neighbours and friends who may be vulnerable, overwhelmed, lonely or in need of help. It is important to note that if you are volunteering, you could be exposed to the virus. 

Ottawa Public Health and the City of Ottawa are NOT seeking volunteers to help at this time with the response to the novel coronavirus, COVID-19. We recognize the generosity of those looking to volunteer and thank you for your offer to help as the people of Ottawa deal with the spread of COVID-19. 

If you would like to express interest in being a volunteer, please fill out this form. Should the need arise, we will get in touch with you with more details.  

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