Following the lead of the Ottawa Public Health during the COVID-19 public health crisis, our office will be working remotely until further notice. Our team will continue to serve you through our social media channels, phone line, and e-mail. We will continue to support resident inquiries and we will be exploring alternative ways of engaging with the community instead of public events.
Here's how you can continue to contact and engage with us:

Social Media: Follow us on Facebook and Twitter for the latest updates from our office.
E-mail us at
Call us at 613-580-2483 during office hours, Monday to Friday from 9 to 5 pm

E-mail is the preferred method of contact for the quickest response. If you're writing about a City service please consider directing your inquiry to 3-1-1 first, either by calling 3-1-1, e-mailing or completing an online form. If you have already contacted 3-1-1 and are unhappy with the response or service, please feel free to contact us and provide your Service Request number to help us assist you better.

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Phone: 613-580-2483
Address: 110 Laurier Ave W, Ottawa, ON, K1P 1J1