Canada Post has advised that over the coming years, it will convert nearly four million addresses that still receive door-to-door delivery to community mailboxes. This change is part of their plan to renew and modernize the national postal service so they can continue to meet the evolving needs of Canadians in a financially sustainable way. Addresses with postal codes K1B, K1G, K1H, K1J and K1K have been selected for conversion from door-to-door delivery to community mailboxes in late 2026 or early 2027.
Here in Rideau-Rockcliffe Ward, the conversion areas include Overbrook, proximity to the St. Laurent Complex, Manor Park, the Forbes-Borthwick-Trojan-Cummings community, Wateridge Village, the Quarries and Carson Grove. Once community mailbox locations are finalized, customers will be notified by mail of the date on which their delivery will switch and they will also receive mailbox keys.
Canada Post is the responsibility of the federal government. My office will continue to share updates as new information becomes available.
Delivery Accommodation Program
Canada Post’s Delivery Accommodation Program provides free support to help residential customers with functional limitations access their mail and parcels. The program offers accommodations that make mailboxes easier to use, such as sliding trays, Braille features or assigning a compartment that is more accessible. In some cases, weekly home delivery may be provided on a seasonal, temporary or permanent basis. Home delivery may be available for customers who can’t access their mail and parcels. Parcels are delivered daily and mail is delivered weekly on Wednesdays. For more information or to apply, visit canadapost.ca/accessibility or call 1-844-454-3009.
