The City of Ottawa’s Forestry Services have received hundreds of requests regarding fallen trees or limbs across the City. They and their partners are prioritizing work to address fallen trees and debris that are blocking streets or those that may be a hazard to residents or property. Once hazards and streets are cleared, staff and contractors will address broken limbs, non-hazardous removals, and brush/wood cleanup. It is expected that these weather-related service requests will be their focus for several weeks.
Residents are advised to stay safely away from broken and hanging branches/limbs or leaning trees. Please also be aware of ice chunks melting and falling from above. We are monitoring areas prone to localized flooding and opening catch basins and ditches to prevent water pooling. https://bit.ly/3KD39Ds
As the freezing rain turns to rain, you can help prevent water pooling in your neighbourhood by clearing your catch basins, if you are able to. To find catch basins near you, check out the map: https://bit.ly/3M7FxrL
Crews continue to work day and night. Please exercise caution when using City sidewalks, roads and the winter cycling network.
If you encounter unsafe conditions due to tree and branch debris please call 3-1-1 so we can assist. Note that our 3-1-1 call centre is experiencing higher than normal call volumes. Consider the callback feature and the next available agent will contact you.