Enhanced Social Service Response to Weather Event

Working with City staff along with Ottawa Community Housing and other partners, Councillor King is working to provide enhanced social service response to the prolonged power outage caused by last weekend’s weather event.

The City’s Emergency Operations Center and the Human Needs Task Force is working in collaboration with a network of community partners daily to ensure that all locations in need of support are being provided meals, wellness checks and resources. Partners include:
• Ottawa Community Housing
• Ottawa Coalition of Community Houses
• Ottawa Food Bank
• Red Cross
• Parkdale Food Centre
• Cooking for a Cause
• Food for Thought
• The Mission
• Meals on Wheels
• Champlain Community Support Network
• 211
• Ottawa Public Health


These partners are all now providing resources to storm affected residents in Rideau-Rockcliffe. Partners are now undertaking wellness visits to those who are more vulnerable, at-risk and isolated.  This includes seniors, low-income and community house neighbourhoods.  We have mobilized two outreach teams (Red Cross and Ottawa Public Health) and have commenced wellness visits today, starting in Overbrook and will continue for the rest of the week throughout the Ward. We will continue to prioritize our wellness visit efforts through feedback from our community partners and delegates. 

St-Laurent Complex is now open as an Emergency Response Centre offering power for charging devices, showers, washrooms, and food to residents affected by the storm. Hours of operation are 10 am until 10 pm.
Also starting today, the Overbrook Community Centre at 33 Quill will also open as an Emergency Response Centre offering power for charging devices, showers, washrooms, and warm meals to residents affected by the storm. Food began to be served at the community centre today at 1 pm.
Working with the Rideau-Rockcliffe Community Resource Centre, the Rideau Hub at 815 St-Laurent Road also opened today for respite services including: hot meals, device charging and laptop workstations. The food bank will be open at 1 pm. Support counsellors are on site. 

There will be a OC Transpo shuttle that will operate between all three sites today and tomorrow.  The shuttle will run from the Overbrook Community Centre (33 Quill) to the Rideau Hub (815 St-Laurent) to the St-Laurent Complex (525 Cote) via Queen Mary, Frances and Donald streets providing residents with multiple options to access the Emergency Response Centres.
Due to power outages, there will be an extra green bin collection TOMORROW (May 26) for the Overbrook area in Ward 13 to support you in disposing of food waste. This is in addition to regular scheduled pick up. 
Tree branch and yard waste collection will take time. Please place small bundles of branches at the curb and ensure it does not impede roadway or pedestrian access. 
Councillor King is working with City staff to determine the potential of additional green bin collection in Manor Park later in the week.
Applications for emergency financial food aid are now open to residents in need of emergency funding for food replacement. Visit: https://bit.ly/3NAgDOS for application details and more information on emergency financial food aid.
Our community is very appreciative to the Ottawa Community Food Partnership's Cooking for a Cause Ottawa, which is working with the City and Parkdale Food Centre to provide thousands of meals, sandwiches and snacks to Ottawa Community Housing tenants in Overbrook.

Access Resources Immediately

Remember to Drive Safely
  • Driving and travel are still difficult in many parts of the City with multiple road closures.
  • Treat downed traffic lights as four-way stops.
  • Avoid travel if possible and be aware of debris and live wires.
  • There are work crews, emergency responders, and others on the roads. Be aware of other road users.
  • Multiple road closures and infrastructure replacement will continue for days.
  • Please reserve the use of 911 for situations where there is a risk to public safety, life-threatening emergencies, and crimes in progress.

Latest posts

Share this page

Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1