January 17, 2025 newsletter from Rawlson King, City Councillor for Rideau-Rockcliffe.
A Message from Councillor King
Dear Residents:
Within the last month, Ottawa witnessed a devastating incident when a member of our homeless community lost their life during exposure on our streets. This heartbreaking event highlights the urgent crisis of homelessness in our region. The gravity of this situation has been further underscored by a recent report from the Association of Municipalities of Ontario (AMO) titled "Municipalities Under Pressure: The Growing Human and Financial Cost of Ontario’s Homelessness Crisis".
The report’s findings are alarming: over 80,000 individuals are currently experiencing homelessness across Ontario, marking a sharp 22-per-cent rise since 2022. To address this growing crisis, AMO has proposed a comprehensive decade-long strategy that would require combined investment from municipal, provincial, and federal governments. While the tragic death in Ottawa serves as a stark reminder of the human cost of delayed action on homelessness, and while curtailed funding from senior levels of government have created many ongoing challenges, the City of Ottawa continues to pursue a detailed strategy for managing homelessness within its limited resources through its Integrated Transition to Housing Strategy, approved in 2023, and has prepared a plan to address cold weather this season.
The City’s plan has four main components, including:
- New Transitional Housing Capacity: Over 400 new transitional housing beds will be added through programs at YMCA, St. Joseph, and Queen Street, primarily serving newcomers.
- Increased Community Shelter Capacity: Plans are in place to relocate approximately 300 newcomers and asylum claimants from community shelters to new transitional housing, freeing up space for local unsheltered individuals.
-
Temporary Emergency Centers: Continued operation of facilities including:
- Bernard Grandmaître Arena (continuing through winter)
- Heron Road Community Centre (operating until spring 2025)
- Lanark facility (seeking lease extension beyond February 2025)
- Ongoing Support for Unsheltered Residents: Enhanced services will continue to be offered through the City's Unsheltered Taskforce, including outreach services, winter supplies distribution, and housing-focused case management.
The City is also currently in discussions with the federal government about using vacant federal buildings for additional emergency overnight centres beyond February 2025.
But with Ottawa’s community shelters for single adults currently at full capacity and with more people expected to seek indoor shelter this winter, it will be imperative that the City of Ottawa continue to advocate for more resources.
While municipalities in Ontario have collectively stepped up their efforts, with spending on homelessness and housing programs reaching $2.1 billion in 2024, the provincial and federal governments' contributions have remained stagnant. Current provincial investments, including $50 million for affordable housing and $20 million in shelter funding, represent only three per cent and two per cent respectively of what municipalities spent in 2024.
The crisis could worsen dramatically without intervention. Even under stable economic conditions, Ontario's homeless population could double within a decade, potentially reaching 300,000 people during an economic downturn. This trajectory would put immense pressure on cities like Ottawa, which are already struggling to address the issue with limited resources.
To effectively address chronic homelessness, the report indicates a need for an additional $11 billion over 10 years to create more than 75,000 new affordable and supportive housing units throughout the province. An immediate investment of $2 billion over eight years is also required to address encampments and provide stable housing solutions throughout Ontario.
The situation is particularly critical given the disproportionate impact on vulnerable populations. Nearly a quarter of chronically homeless Ontarians are children or youth, and refugee homelessness has increased by over 600 per cent in just four years. Indigenous people comprise almost 50 per cent of the chronic homeless population in some communities, underlining the need for reconciliation-focused solutions.
Without increased support from senior governments, municipalities like Ottawa will continue to bear an unsustainable financial burden while struggling to provide adequate solutions for our growing homeless populations. AMO’s report makes clear that addressing this crisis requires a coordinated approach across all levels of government, with significantly increased provincial and federal funding commitments.
As your City Councillor, I will continue to advocate with senior levels of government to obtain adequate resources to deal with the homelessness crisis which continues to impact our Ward and City. As I told the Ottawa Citizen in December (ottawacitizen.com/news/people-forced-to-sleep-in-plastic-chairs-in-overcrowded-shelter-system), it is important that we invest in affordable housing initiatives to more adequately address the housing and homelessness crisis which the City is experiencing.
Rideau-Rockcliffe News, Events and Engagement Opportunities
Ottawa Family Cinema presents Wonka - Jan. 18

Sunday public and family skating resumes at St. Laurent Complex
Public and family skating has resumed on Sundays at the St. Laurent Complex. Drop-in public skating takes place Mondays, Tuesdays, Thursdays and Sundays. Drop-in family skating takes place Sunday afternoons. For details and the schedule, please visit ottawa.ca.
From Civic Tech to Community Innovation - Jan. 22
Rideau Hall rink now open
Members of the public are invited to lace up their skates and enjoy the timeless wonder of the Rideau Hall skating rink this winter season. Tucked away on the grounds of Rideau Hall, the skating rink has hosted generations of skaters and shaped the culture of winter sports in Canada. Bundle up and come have some fun! The Winter Pavilion, a restored heritage building, is available for visitors to warm up and lace up their skates. The public is invited to visit the skating rink for free during the following hours:
January 10 to March 2, 2025 (weather permitting)
- Monday – Friday, 5:00 p.m. – 8:30 p.m. Last entry at 7:45 p.m.
- Saturday – Sunday, 12:00 p.m. – 8:30 p.m. Last entry at 7:45 p.m.
Full details are available on the Rideau Hall skating rink page.
Outdoor Rinks in and near Rideau-Rockcliffe
Volunteers in many Rideau-Rockcliffe communities have been hard at work preparing local outdoor rinks. Before you go, check the status of the ice on the City's Outdoor rinks page.
- New Edinburgh Park, 203 Stanley Avenue
- Lindenlea Park, 15 Rockcliffe Way
- Village Green Park in the Rockcliffe Park community, 270 Springfield Road
- Manor Park, 100 Braemar Street
- Eugène Martineau Park in Wateridge Village, 710 Mikinak Road
- St. Paul's Park in the Overbrook community, 469 Donald Street
- Overbrook Park, 33 Quill Street
- Dr. John Hopps Park in the Carson Grove area, 300 Den Haag Drive
- Cummings Park, 1060 Cummings Avenue
There are also more than 30 City arenas across Ottawa offering drop-in skating sessions – be sure to check the arena’s website for specific opening hours. Children 10 years old and under must be actively supervised by a responsible person 14 years or older at all indoor and outdoor rinks.
Protect your head: Children aged 10 and under must wear a CSA-certified hockey helmet at all City indoor arenas. At outdoor rinks, it is highly recommended that all skaters wear a CSA-certified helmet while on the ice. To learn more about helmet safety, visit the Ottawa Public Health website.
- Jazz dancing for adults - Thursdays from 7:30 to 8:30 pm
- STEM for children ages 6-9 (delivered in French) - Fridays from 6:15 to 7:15 pm
- Winter social chess club for ages 6-12 - Thursdays (Jan. 16 to Feb. 27) from 4:15 to 5:15 pm
- Explore the World of Pokemon for ages 5-7 (delivered in English) - Mondays (Jan. 13 to March 6) from 6 to 6:45 pm
- Explore the World of Pokemon for ages 5-8 (delivered in French) - Thursdays (Jan. 16 to Feb. 27) from 5:15 to 6 pm
- Writing for film scripts for ages 16 and older - Saturdays from 11 am to noon
- Writing for enjoyment for adults - Fridays from 5 to 6:30 pm
- Art journaling for ages 9 to 14 - Saturdays from 9:30 to 10:30 am
-
Practice English or French in a friendly, relaxed environment.
- English Conversation Group: Thursdays at 6:30 pm
- Groupe de conversation en francais : les mardis 18 h 30 - 20 h
- Knitting & Crochet Club: Tuesdays 1 to 3 pm
-
Free Movie Nights:
- Le successeur : le 20 janvier à 18 h
Game afternoon (bilingual) - drop-in
- Jan. 29 at 2:30 pm. Come to the library to have some fun and work those brains. Let’s play Scrabble, Mah Jong, Monopoly, Yahtzee, Jenga, card games or chess!
Children’s Drop-in programs
- Family Storytime in English: Mondays at 10:30 am
- Babytime: Tuesdays at 10:30 am
- Contes en famille (en francais) : les mercredis, 10 h 30
- Family storytime (bilingual): Jan. 18 at 10:30 am
- Homework Club: Wednesdays at 5 pm for ages 6-12
Henrietta Hen: Jan. 24 at 2 pm. Registration required. Welcome some poultry from the Canada Agriculture and Food Museum into your library visit!
Family Literacy Day (in English): Jan. 27 at 3:30 pm. Celebrate Family Literacy Day 2025 with Honorary Chair Barbara Reid (virtual presenter)! Barbara will be doing a demonstration on how to use clay to create a picture. The event is pre-recorded and will be viewed in branch as we follow along to create our own works of art using clay. This event is ideal for families with children aged 6 to 12.
Neighbourhood Health and Wellness Hub services in Ward 13 - January
Do you have questions about your baby? Want to know if your child is on track? Do you have questions about your child's growth and development? The Parenting in Ottawa drop-ins are located across Ottawa. Speak with a Public Health Nurse about parenting.
- Get support for infant feeding and perinatal mental health
- Learn ways to help your child eat healthy and be active
- Make sure your child is on track with their growth and development
- Ask about your child's social and emotional development
The program is available to expectant parents, parents and guardians of children aged birth to six years of age. No appointment necessary, simply drop-in during the clinic's hours. Clinics are closed on statutory holidays unless otherwise specified. Drop by the St. Laurent Complex on Jan. 19 and 26 between 10 am and 12:30 pm or the Vanier Community Services Centre at 270 Marier Avenue on Jan. 21 and 28 between 1:30 and 3:30 pm. For more information, please visit www.parentinginottawa.ca/en/dropins.aspx.

Thursdays (ongoing)
9:00 a.m. to 11:00 a.m.
Children aged 0 to 4 and their parents or caregivers are welcome to attend a free drop-in playgroup at the New Edinburgh Park Fieldhouse on Thursday mornings from 9 to 11 am. This is an informal and unstructured opportunity to socialize with other families in your community. Please bring your own toy and snack for your child. Some warm beverages are available for adults. For more information, please email: [email protected]

2:00 pm - 4:00 pm
A weekly opportunity for seniors to connect inside the New Edinburgh Park Fieldhouse at 203 Stanley Avenue. Join other members of older generations interested connecting with others of like mind to enhance their social lives. This group meets casually over a cup of tea or coffee and some goodies for conversation and companionship. Activities of the group such as games or walks are chosen by those who attend and may change from week to week. For more information, email: [email protected]

- Monday - Friday 5:00 p.m. to 7:00 p.m.
- Saturday - Sunday 9:00 a.m. to 7:00 p.m.
Rideau Hall’s Winter Celebration - Feb. 1
Experience the magic of winter at Rideau Hall with your family and friends during a Winter Celebration on February 1, 2025, from 12:30 p.m. to 4 p.m. An afternoon of free outdoor activities, captivating performances and more than a few surprises will delight young and old alike. Explore the snow-clad grounds of Rideau Hall and discover winter games from all over the world. You can even lace up your skates on Canada’s oldest outdoor skating rink! Take your best photos against the enchanting backdrop of the Governor General’s official residence, or warm up with a tour inside. All activities are free, but we encourage visitors to pay it forward by bringing gently used articles of winter clothing for the Snowsuit Fund. Walking and public transportation are the best ways to get to Rideau Hall (1 Sussex Drive). A free Winterlude shuttle bus will be running in a loop from downtown to Rideau Hall, with the last bus departing Rideau Hall at 4:30 p.m. Presented in partnership with Winterlude and the National Capital Commission. This is a free event. For details, please visit canada.ca.
City of Ottawa News, Events, Meetings and Engagement Opportunities
Winter Operations Update - Friday, January 17
Flurries are expected to start overnight and continue through to the morning before transitioning to snow in the afternoon. Snow is expected to continue throughout the afternoon and into the early evening with up to 5 centimeters expected and possibly more in localized areas throughout the city. The temperature is expected to rise to 0 degrees with 15 kilometre winds possible, creating a wind chill near minus 7. The overnight low is expected to drop to minus 18. Looking ahead to next week, temperatures are expected to remain cold, and Ottawa is about to go into a deep freeze for several days. The transportation network may become icy and slippery, and residents are reminded to exercise caution while walking, driving or cycling. Supervisors will be monitoring conditions throughout the weekend. Across the City and as this event unfolds, resources will be deployed to clear treat conditions on sidewalks, priority roads, bus routes, the Transitway and the winter cycling network. Crews will continue to work through weekend and move into residential neighborhoods to clear and treat streets as required should we receive more snow than originally forecasted. They will also clean up any problem areas such as bus stops, crosswalks, intersections, pedestrian islands, corners and cul de sacs. As the temperature drops, crews will be out treating icy conditions on the transportation network.
Winter Updates: To stay up to date on City of Ottawa Winter Operations, please visit ottawa.ca/winter.
Winter Maintenance Reporting
There are several ways you can connect with the City to report winter-related maintenance requests and accessibility concerns.
Online: Non-urgent requests, such as those that can wait for the next business day, may be reported on ottawa.ca:
- Winter road maintenance
- Winter sidewalk maintenance
- Gravel Shoulder
- Area Between Road and Sidewalk (Easement)
Phone : No access to the web or need to report a concern that requires immediate attention? Please call 3-1-1 or TTY 613-580-2401.
Canada Video Relay Services (VRS): The City of Ottawa is pleased to provide the Canada Video Relay Service (VRS) for people wishing to contact the City. Callers using VRS are connected with a sign language interpreter who provides real time interpretation for telephone calls. To reach the City of Ottawa through VRS, please dial 613-580-2400.
Garbage and recycling collection during a winter storm
Please place garbage containers and bags and recycling bins at the curb. Do not place them behind or on top of snow banks.
Annual Frozen Water Pipes Service Notices
During typical winters in Ottawa, some homes and businesses experience a frozen water service pipe that prevents water from reaching their internal plumbing. To minimize the risk of water service interruption, as many as 2,000 customers may proactively receive Frozen Water Service Warning – Run Water Notification letters. The City will issue notices to customers who have previously experienced a frozen water service pipe and have not had the service replaced at a lower level, using a phased notification process. The first notice was mailed on January 15. The first notice was sent to homes and businesses where records indicate the water service pipe froze on private property and subsequent notices are sent to homes and businesses where the water service pipe froze on the public side. The notice provides customers with advance notification about the frozen water service pipe risks, and tips and tricks on how to protect water service pipes on their property and what to do if the water service pipe freezes.
How to prevent frozen water service pipes? While the City maintains the water infrastructure up to the water shut-off valve, it is the homeowner’s and businesses’ responsibility to maintain their plumbing and water service pipes. Residents and businesses can protect the water service pipes on their private property, between the water shut-off valve and the home or business, in a variety of ways:
- Proactively insulate pipes near exterior walls
- Ensure the indoor air temperature is kept above eight degrees Celsius in areas that contain water service pipes, especially near the water meter
- Additional information is available on ottawa.ca
Your Ideas in Print – The 2025 Awesome Authors Contest is Now Open!
From January 15 to February 28, budding Ottawa writers between the ages of 9 and 18 will have the incredible opportunity to enter the 2025 Awesome Authors contest organized by Ottawa Public Library (OPL). Entries are accepted in the following categories: short story, poetry, comic, nouvelle, poésie, bande dessinée. For the past several years, OPL has added a special touch to the contest with the “book cover” category, which gives youth free rein to illustrate the cover of the anthology of winning entries. For those who are passionate about drawing and illustration, the “book cover” category is an opportunity to showcase their hidden talent. As in previous years, the contest judges—Catherine Austen, Apollo the Child, Amelinda Bérubé, Pierre-Luc Bélanger and Éric Péladeau—will be hosting writing workshops where participants can gain valuable insights into the fundamentals of writing and explore various literary genres. Workshops will be held online and at our branches. For more information about the Awesome Authors contest, criteria and other details, visit the Awesome Authors youth writing contest web page.
Launch of the City's Tree Dedication Program

The Tree Dedication Program, formerly known as the Commemorative Tree Program, began taking requests through an online application form on January 16, 2025. The expanded program will now feature two streams: Personal Dedications and Community Dedications. With two streams of dedications, the program provides the opportunity to recognize a wider range of events, milestones and accomplishments. Costs include the supply and installation of the tree, watering for three years, a tree tag, and a plaque for Community Dedications. Visit ottawa.ca/treededication for details

This year, the City is offering a variety of programs for kids of all ages across the city! Browse and favourite March break camps now. Online registration opens Tuesday, January 21 at 9 pm. For more information, please visit ottawa.ca.
Youth Mental Health Fund Call for Proposals - Closes Jan. 22
The call for proposals under the Youth Mental Health Fund is open. This open call for proposals is part of a Government of Canada $500-million investment over five years that was committed in Budget 2024 to develop the Youth Mental Health Fund, which will help create lasting and meaningful improvements in the mental health of youth and their families. The call for proposals closes January 22, 2025. Details on the application for the call for proposals can be found here. More information is available at canada.ca.
- Line 2 and 4 trains will run Monday to Saturday.
- Parallel bus service will continue running seven days per week.
- Sunday rail service is not available yet. This will be the next step in the lines’ phased opening.
More info: octranspo.com/transition
Winterlude - Jan. 31 to Feb. 17
Community Safety and Well-Being funding opportunities - deadline to apply Feb. 7
-
Gender-Based Violence and Violence Against Women Service Coordination - $100,000
This funding will allow an eligible not-for-profit community organization to hire a coordinator to develop and implement the Gender-Based Violence and Violence Against Women action plan based on 2023 asset mapping study results, 2024 GBV forum recommendations, and community input. This is a one-year grant with the possibility of extension.
-
Tax Clinic Coordination - $150,000
This funding will be allocated to an eligible not-for-profit community organization to hire a coordinator dedicated to increasing the number of low income individuals and families who complete their taxes, improve tax clinic coordination, strengthen partnerships with non-profit and private sector, and advance advocacy efforts with provincial and federal government to reduce barriers to tax filing. This is a one-time non-renewable funding opportunity.
Community Economic Development Funding Program - Applications due by Feb. 7
The City's annual Community Economic Development (CED) Funding Program provides financial support to selected projects that are anticipated to result in:
- Resilient job creation (continuing beyond the funding period)
- Business enterprise creation (for-profits and/or social enterprises).
The program endeavours to positively impact historically under-represented segments of the Ottawa population (e.g. residents of lower income neighbourhoods, youth, older adults, rural residents, new immigrants, racialized and indigenous populations, people with disabilities, etc.) through financial support to non-profit agencies for new, or expanded, projects that assist targeted residents to overcome identified obstacles to the creation of new jobs and/or new enterprises. Projects should indicate how the applicant non-profit agency will increase its capacity to support the economic objectives of targeted beneficiaries beyond the funding period. Projects should indicate how targeted populations will be enabled to overcome their identified obstacles. The CED Funding Program awards a total of up to $285,000 per year, distributed among the proposals that are selected by a jury panel of reviewers. While proposals may have inherent merits, funds are awarded only among the top-ranked projects, until the annual funding maximum is reached. Completed applications and submission packages (e.g. supporting documents listed in the Application Form) must be received in electronic form by email no later than Friday, February 7, 2025 at 4 pm. For more information, please visit ottawa.ca or email [email protected].
Governor General’s Foot Guards Youth Awards - Applications due by Feb. 9
The Governor General’s Foot Guards (GGFG) believe in the potential of Ottawa/Outaouis youth. This year, in cooperation with like-minded civic partners, the GGFG are delighted to present four $2,500 awards to youth whose ability, hard work, and perseverance merits special recognition. They seek to celebrate and incentivize high performing young people in the Ottawa region as they pursue educational advancement or skills development. Application criteria is available on the GGFG website. Email submissions to [email protected] are requested no later than February 9, 2025.
Public engagement and communication review - Survey is available until Feb. 21
The City of Ottawa is refreshing its communications to better serve you. Whether it's through social media, email updates, or public engagement opportunities, staff want to hear your feedback on how they communicate with you. Complete a short survey about how you prefer to hear from us. The survey will close on Friday, February 21. Your feedback will help shape our efforts to improve communications from our central social media channels and newsletters. To complete the survey, please visit Engage Ottawa.
Community partnership major capital program - Grant applications due March 1
The City of Ottawa's Community Partnership Major Capital Program is an initiative to implement major capital improvements and additions to facilities related to parks and recreation on a cost-sharing basis between the City and community groups. The project may relate to an asset that is owned by the City, or operated by a community partner who delivers service on behalf of the City or assists the City in the delivery of programs and services. The funding program applies to major capital programs for new facilities, renovations and expansions. It will only apply to fixed assets. It will not fund other components such as furniture, equipment, feasibility or fundraising studies.
What projects are eligible?
- Major capital projects for new facilities, renovations and expansions that result in the development of fixed assets relating to parks and recreation located within the City of Ottawa.
- The project may relate to an asset that is owned by the City, or operated by a community partner who delivers service on behalf of the City or assists the City in the delivery of programs and services.
The deadline date for submitting proposals is March 1 at 3 pm. For more information and to apply, please visit ottawa.ca.
Applications are now open for the 2025 Paint It Up! program - Deadlines: March 3 & April 2
Those interested in participating will need to keep two deadlines in mind:
- You must submit your location for approval by Monday, March 3.
- The complete application will need to be submitted by Wednesday, April 2.
Young At Art - Submissions due by March 6
Calling all young visual artists in Ottawa: step into the spotlight and let your art shine! The City of Ottawa's Young at Art program is a professionally assessed art exhibition that brings the work of talented young visual artists between the ages of 12 and 19 to local art galleries. Selected works are displayed and are eligible for several awards. Submit your artwork by 1 pm on March 6, 2025.
Vacant Unit Tax property status declarations - due March 20, 2025
Homeowners are reminded to complete their Vacant Unit Tax (VUT) declaration for each residential property they own before the March 20 deadline. A $250 late fee will be applied to declarations submitted after the deadline.
To complete the declaration, visit ottawa.ca/vut:
- Click “Submit your declaration now”
- Log on with roll number and access code (found on last year’s property tax bill or information notices that were sent by email or Canada Post)
Residents registered with My SeviceOttawa can go directly to the declaration from their property tax account. Notices will be sent to property owners in January, with email delivery used whenever possible.
Alternate and accessible declaration options available
By phone (Monday to Friday, 8 am to 4:30 pm):
- Call 613-580-2444 and select option 3 where an agent will help complete your declaration over the phone
- Call 613-580-2400 to contact the City using Canada Video Relay Service
- In-person: Visit any City Client Service Centre. Visit ottawa.ca/csc for locations and business hours.
- Pharmacies and your health care provider: Many local pharmacies have received the updated COVID-19 vaccine and annual flu vaccine and are offering them to eligible individuals. Visit your nearest pharmacy today or speak to your health care provider.
- OPH Clinics: OPH Community Clinics and Neighbourhood Health and Wellness Hubs are offering the updated COVID-19 and annual flu vaccines for eligible high-risk and priority populations who face barriers to access.
City offers “Play Free Saturdays” for kids and youth in 2025
Children and youth, age 17 and under, can take part in free drop-in swimming, skating and gym sports at City recreation facilities every Saturday in 2025. These free drop-in programs on Saturdays continue to allow children and youth to participate in City programs and benefit from the associated health and social benefits of these activities. In addition to Play Free Saturdays, the City also offers financial support through the Ottawa Hand in Hand participant subsidy program, to help to make recreation and cultural programming more affordable and accessible for everyone. For details, please visit ottawa.ca.
Emergency Services News
OPS and National Capital Area Crime Stoppers Celebrate Crime Stoppers Awareness Month
The Ottawa Police Service (OPS) and National Capital Area Crime Stoppers are proud to celebrate Crime Stoppers Awareness Month this January, highlighting this year’s theme: “Empowering Through Education, Preventing Through Action.” Throughout the month, National Capital Area Crime Stoppers and our Ottawa Police Community Policing Team will host a series of events and initiatives to educate the community about the Crime Stoppers program and its vital role in community safety. As a community-based tips program, the Crime Stoppers tip line allows residents to anonymously report information about crimes. The program guarantees anonymity, calls are not recorded, caller IDs are not displayed, and tipsters are not required to testify in court. If the information leads to an arrest, tipsters may be eligible for a cash reward of up to $2,000. To report a tip, call the province-wide toll-free number at 1-800-222-8477 or visit National Capital Area Crime Stoppers. For details, please visit ottawapolice.ca.
Ottawa Police Service Board Appoints Habib Sayah as Executive Director
The Ottawa Police Service Board (OPSB) is pleased to announce the appointment of Habib Sayah as its new Executive Director effective January 1, 2025, following a rigorous and competitive recruitment process led by executive search firm Boyden. For details, please visit ottawapoliceboard.ca.
Make the Right Call
www.ottawapolice.ca/en/who-we-are/contact-us.aspx
When to Call 911:
- For crimes in progress and life-threatening emergencies
- You witness a dangerous or impaired driver
- There is a vehicle collision with injuries
- Fire or medical emergency
When to call 613-236-1222. Please listen to the prompts.
- Residential or commercial break and enter
- Missing person
- Suspicious activity or vehicle (drug trafficking in progress)
- Stolen vehicle
- Assault where no medical attention is required
- Animal abuse
- Vehicle collision where no injuries are reported
When to call and make a report with the Ottawa Police Reporting Unit 613-236-1222, extension 7300. Open seven days a week between 10 am and 8:45 pm.
- Alcohol and drug use in public (for example, in city parks)
- Reporting to the police after the fact – an incident has occurred, but no one has remained on scene
- Disputes or harassment (for example, argument with neighbour, stalking, fear for non-immediate safety)
- Sexual assault reported, where there is no longer evidence
When the Ottawa Police Reporting Unit (PRU) is closed between the hours of 9 pm and 10 am, an automated attendant will provide you with options on how to redirect your call.
When to make a report using the Ottawa Police online system at ottawapolice.ca/onlinereporting:
- Theft (excluding theft of passports or other citizenship documents)
- Lost Property (with a visible serial number or distinct marking such as a custom engraving)
- This does not include: cellphones, credit and debit cards; please phone your banking institution or cellphone company
- Mischief/Damage to Property
- Theft from Vehicle
- Traffic Complaints
- Drug Complaints (drug trafficking information)
- Fraud Complaints
- Hate-Motivated Incidents
- Add information to an existing report
Crime Stoppers: If you have information about a crime but want to remain completely anonymous, you can call Crime Stoppers at 1-800-222-TIPS (8477) or submit a tip online at crimestoppers.ca.