Make the Right Call

https://www.ottawapolice.ca/en/who-we-are/contact-us.aspx

When to Call 911:

  • For crimes in progress and life-threatening emergencies
  • You witness a dangerous or impaired driver
  • There is a vehicle collision with injuries
  • Fire or medical emergency

When to call 613-236-1222. Please listen to the prompts.

  • Residential or commercial break and enter
  • Missing person
  • Suspicious activity or vehicle (drug trafficking in progress)
  • Stolen vehicle
  • Assault where no medical attention is required
  • Animal abuse
  • Vehicle collision where no injuries are reported

When to call and make a report with the Ottawa Police Reporting Unit 613-236-1222, extension 7300. Open seven days a week between 10 am and 8:45 pm.

  • Alcohol and drug use in public (for example, in city parks)
  • Reporting to the police after the fact – an incident has occurred, but no one has remained on scene
  • Disputes or harassment (for example, argument with neighbour, stalking, fear for non-immediate safety)
  • Sexual assault reported, where there is no longer evidence

When the Ottawa Police Reporting Unit (PRU) is closed between the hours of 9 pm and 10 am, an automated attendant will provide you with options on how to redirect your call.

When to make a report using the Ottawa Police online system at ottawapolice.ca/onlinereporting:

  • Theft (excluding theft of passports or other citizenship documents)
  • Lost Property (with a visible serial number or distinct marking such as a custom engraving)
  • This does not include: cellphones, credit and debit cards; please phone your banking institution or cellphone company
  • Mischief/Damage to Property 
  • Theft from Vehicle
  • Traffic Complaints 
  • Drug Complaints (drug trafficking information)
  • Fraud Complaints
  • Hate-Motivated Incidents
  • Add information to an existing report

Crime Stoppers: If you have information about a crime but want to remain completely anonymous, you can call Crime Stoppers at 1-800-222-TIPS (8477) or submit a tip online at crimestoppers.ca.

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Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1