https://www.ottawapolice.ca/en/who-we-are/contact-us.aspx
When to Call 911:
- For crimes in progress and life-threatening emergencies
- You witness a dangerous or impaired driver
- There is a vehicle collision with injuries
- Fire or medical emergency
When to call 613-236-1222. Please listen to the prompts.
- Residential or commercial break and enter
- Missing person
- Suspicious activity or vehicle (drug trafficking in progress)
- Stolen vehicle
- Assault where no medical attention is required
- Animal abuse
- Vehicle collision where no injuries are reported
When to call and make a report with the Ottawa Police Reporting Unit 613-236-1222, extension 7300. Open seven days a week between 10 am and 8:45 pm.
- Alcohol and drug use in public (for example, in city parks)
- Reporting to the police after the fact – an incident has occurred, but no one has remained on scene
- Disputes or harassment (for example, argument with neighbour, stalking, fear for non-immediate safety)
- Sexual assault reported, where there is no longer evidence
When the Ottawa Police Reporting Unit (PRU) is closed between the hours of 9 pm and 10 am, an automated attendant will provide you with options on how to redirect your call.
When to make a report using the Ottawa Police online system at ottawapolice.ca/onlinereporting:
- Theft (excluding theft of passports or other citizenship documents)
- Lost Property (with a visible serial number or distinct marking such as a custom engraving)
- This does not include: cellphones, credit and debit cards; please phone your banking institution or cellphone company
- Mischief/Damage to Property
- Theft from Vehicle
- Traffic Complaints
- Drug Complaints (drug trafficking information)
- Fraud Complaints
- Hate-Motivated Incidents
- Add information to an existing report
Crime Stoppers: If you have information about a crime but want to remain completely anonymous, you can call Crime Stoppers at 1-800-222-TIPS (8477) or submit a tip online at crimestoppers.ca.