A Message from Councillor King
Dear Residents:
To encourage residents to try new bus routes, OC Transpo and Para Transpo service will be free this upcoming weekend: May 3 and 4. This is a perfect opportunity for you to explore Ottawa's new transit system without cost concerns as we adapt to significant changes.
Last weekend marked a historic moment for public transportation in our city as OC Transpo launched its "New Ways to Bus" network – the biggest transformation of bus service in Ottawa's history.
For Rideau-Rockcliffe Ward residents specifically, these changes will affect how you travel to and from our community. Routes serving Beechwood Avenue, Montreal Road, and connecting our neighbourhoods to downtown and LRT stations will see adjustments in frequency and routing. Some routes may be shortened or extended, while others will be replaced entirely with new service options that better connect to the expanding O-Train network.
The "New Ways to Bus" initiative represents the largest bus service change Ottawa has ever undertaken, affecting most customers and routes throughout the City. This comprehensive network redesign is focused on three key priorities: improved frequency, enhanced local service in your neighbourhood, and better connections to key destinations across Ottawa.
The redesign is part of OC Transpo's 5-Year Roadmap, aimed at providing a more reliable bus service. It shifts from primarily downtown-focused routes to a system that enhances connections to community hubs and key destinations citywide. The redesigned network includes more than 100 routes organized into three main categories: 27 Frequent routes that run seven days a week, generally every 15 minutes or less on busy sections from 6 am to 6 pm on weekdays; 59Llocal routes designed to take you to neighbourhood destinations and transit hubs where you can connect with frequent routes and the O-Train network; and 18 Connexion routes that provide fast, peak-period connections to the O-Train.
The changes include: New routes introduced, adjusted schedules and routings, some routes retired and replaced with alternative service, some routes shortened, extended, or modified, some routes renumbered, revised service for some middle schools and high schools, and revised service to major destinations such as hospitals, universities and colleges, and between Ottawa and Gatineau.
It's worth noting that some routes will remain unchanged, including Route 6 (Frequent), Route 14 (Frequent), Route 19 (Local), Route 23 (Local), Route 45 (Frequent), Route 47 (Local), Route 98 and N98 (Frequent), and Route 125 (Local) in Ward 13.
For Rideau-Rockcliffe, the following routes will see changes:
- Route 7 (Frequent): Peak period service on Brittany Drive will be replaced by service on Routes 17 & 20, with O-Train connections at Line 1 St. Laurent, Rideau, and Parliament stations.
- Route 9 (Local): Will run eastbound on Murray Street instead of Boteler Street. Service extended south along Sussex Drive and shortened along Dalhousie Street, with O-Train connections at Line 1 Rideau and Hurdman stations.
- Route 12 (Frequent): Will be extended west to run between Blair and Tunney's Pasture stations, following current Route 16 service at Lyon Station, Albert Street, and Scott Street. O-Train connections at multiple Line 1 stations and Line 2 Bayview Station.
- Route 15 (Local): Will be shortened to run between Parliament and Blair stations. Service to/from Gatineau will be removed and replaced by new Routes 8 and 13, with O-Train connections at Line 1 Parliament, Rideau, and Blair stations.
- Route 17 (Local): New route will run between Parliament Station and Wateridge Village, replacing Route 27. Will run on Rideau Street, Montreal Road, St. Laurent Boulevard, Brittany Drive, Montreal Road, Wanaki Road, Mikinak Road, and Codd's Road, with O-Train connections at Line 1 Parliament and Rideau stations.
- Route 18 (Local): Will be changed to run between St.Laurent and Billings Bridge stations, no longer serving Parliament Station. Will replace current Route 5 service to/from Billings Bridge Station, with O-Train connections at Line 1 Rideau and St. Laurent stations.
- Route 20 (Local): Will be extended to run between Rideau and St. Laurent stations. Service on St. Charles Street, Barrette Street, and Loyer Street will be removed. Will run along Beechwood Avenue and St. Patrick Street and follow Route 6 service between St. Patrick Street and Rideau Station, with O-Train connections at Line 1 Rideau and St. Laurent stations.
- Route 24 (Local): Will be changed to run between St. Laurent Station and the Chapel Hill Park & Ride in both directions and run on Jasmine Crescent and Loyola Avenue instead of Ogilvie Road and Eastvale Drive. Service along Innes Road, Eastpark Drive, Bearbook Road and Westpark Drive will replace Route 28 in Blackburn Hamlet, with O-Train connections at Line 1 St. Laurent and Blair stations.
- Route 25 (Frequent): Will be extended to run between Millennium Station and Wateridge Village on weekdays. Service will be removed on Matheson Road, Charlton Drive, and Plumber Avenue. Will run on Bathgate Drive and replace Route 27 service on Montreal, Wanaki, Mikinak, Codd's, and Carson's roads, with the O-Train connection at Line 1 Blair Station.
- Routes 39 and N39 (Frequent): Peak period trips to/from La Cité will be removed and replaced by service on Route 25, with the O-Train connection at Line 1 Blair Station.
- Route 40 (Frequent): Will be changed south of St. Laurent Boulevard to run on Conroy Road, Queensdale Avenue, Albion Road, Bridle Path Drive, Hunt Club Road, and the Transitway to Greenboro Station, with multiple O-Train connections.
- Route 41 (Frequent): New route will run between St. Laurent and Billings Bridge stations, replacing current Route 46 on Walkley and Heron roads, with the O-Train connection at Line 1 St. Laurent Station.
Additional routes serving the ward include shopping route 302 (St. Laurent Station) and event buses 405, 451, and 455.
As these changes will affect most customers and bus routes, I strongly encourage you to check the Travel Planner at octranspo.com before heading out. OC Transpo staff will also be available at transit stations across the city to provide support and answer questions as the new system rolls out. OC Transpo will evaluate the new network based on feedback collected from customers and operating staff, as well as ridership and operational data measurements.
These changes are part of a broader transformation of our transit system. In addition to the new bus network, OC Transpo is investing in new zero-emission buses, increasing Para Transpo service, extending O-Train Line 1 to Trim Station, and revising east-end bus routes to connect to O-Train stations.
My office is committed to helping Rideau-Rockcliffe residents navigate these changes. Over the past week, my staff and I attended three information sessions held by OC Transpo throughout the ward to listen to resident concerns. If you experience challenges with the new routes or have questions about service in our ward, please contact us directly. My office will continue to obtain feedback from residents and relay requests for service changes and improvements directly to OC Transpo senior management. Community feedback will be crucial as OC Transpo fine-tunes the new system.
For more information about "New Ways to Bus," visit octranspo.com or call 613-560-5000. You can also email specific questions to [email protected].
Rawlson King,City Councillor