A Message from Councillor King
Dear Residents:
As your City Councillor, I am excited to share a valuable opportunity for you to directly influence how our city operates. The City of Ottawa is currently conducting service reviews to improve efficiency and effectiveness, and we need your input!
Ottawa's greatest strength has always been its people. Each resident brings unique perspectives and experiences that can help us build a better city for all. Whether you have suggestions on improving service delivery, innovative cost-saving measures, or fresh approaches to long-standing challenges, we want to hear from you.
The current theme of the service review focuses on creating "a diversified and prosperous economy" (running from October 2024 to April 2025). This priority aims to lay the groundwork for job creation and economic growth, supporting business investment, talent attraction and retention, entrepreneurship, and promoting Ottawa as a destination for business. Following this, we'll shift to making Ottawa "green and resilient" (May to November 2025), which focuses on reducing emissions, protecting our tree canopy, and implementing the Climate Resiliency Strategy.
A service review evaluates City services to identify improvements in delivery, efficiency, and effectiveness. Both City Council and staff are contributing their ideas, but resident input is crucial to this process.
Any savings discovered through these reviews will be reinvested into the Term of Council priorities, which focus on making Ottawa an even better place to live, learn, work, and play. These four strategic priorities for 2023-2026 include: creating a city with affordable housing that is liveable for all, building a more connected city with reliable mobility options, ensuring Ottawa is green and resilient, and developing a diversified and prosperous economy.
It's important to note that we listen and solicit ideas from residents year-round, particularly during our annual budget process. Your priorities help shape our spending decisions. We also invite residents to participate in important consultations such as the Transportation Master Plan, which sets long-term spending priorities for our City and aligns with our Term of Council priority for "a city that is more connected with reliable, safe and accessible mobility options." This mobility priority focuses on supporting transit and active transportation to advance climate goals and create a healthier, more equitable city for all residents. These ongoing dialogues ensure that resident voices remain at the centre of our decision-making throughout the year.
Working alongside the Service Review Program is the newly formed Agile Government Working Group (AGWG). This group, which includes Mayor Sutcliffe and several Councillors, aims to reduce red tape and enhance service delivery by improving responsiveness and client experience, streamlining processes to save time for residents and staff, leveraging innovation and technology, and adopting best practices for service delivery. These efforts support our commitment to creating "a city that has affordable housing and is more liveable for all" by making city services more accessible and effective.
The 2025 plan includes initiatives focused on allowing residents to track Service Ottawa requests, streamlining the development review process, and enhancing the parks planning process.
These initiatives represent a mission-driven approach to governance that sets bold visions for change. To succeed, the City needs to drive public service innovation, shape markets effectively, and harness collective intelligence – which includes your ideas and feedback.
Visit Engage.Ottawa.ca/yourideas to submit your suggestions. While all ideas will be shared with relevant City departments, those deemed most feasible will receive priority consideration.
I encourage everyone in Rideau-Rockcliffe Ward to take part in this important initiative. Your input plays a crucial role in shaping Ottawa's future, allowing us to prioritize projects, allocate resources effectively, and create a more sustainable and prosperous city.
Together, we can drive positive change and make a lasting impact on our community for years to come.
Rawlson King,City Councillor