Ottawa Public Health Update - Health Services for Residents

OPH recognizes that navigating the healthcare system can be complex, and barriers to access can have significant impacts on individuals' well-being. Read our Make the Best Call fact sheet and learn about the services available to help support someone facing healthcare challenges, particularly those residents that do not have access to a family physician or nurse practitioner. Some of those services are listed below:

Ontario Health 811  

A free, secure and confidential service you can call or access online 24 hours a day, 7 days a week to get health advice from a registered nurse or to find health services or information. Toll free TTY line: 1-866-797-0007. You can visit Health 811 for more information.  

211 is here to help! 

Dial 211 for local information and referrals on community, social, government and health services. 211 is a three-digit phone number that provides free, confidential and multilingual information and referrals to clients looking for community and social services in Ottawa.  You can visit for more information. 

Neighbourhood Health & Wellness Hubs

OPH works with the City of Ottawa and community partners to deliver integrated services closer to where people live, by providing additional access to drop-in health and social services at no cost. There are currently 13 Neighborhood Health and Wellness Hubs that offer a range of services, including:  

  • COVID-19, flu, school and routine childhood vaccination  
  • dental screenings  
  • mental health and substance use health services and wellbeing support 
  • parenting support and  
  • financial assistance services.  

The hubs provide an opportunity to speak in-person with OPH and/or City of Ottawa staff. No appointment is needed. Different services are offered at different locations.  More information can be found at

Latest posts

Address: 110 Laurier Ave W, Ottawa, ON K1P 1J1