We're aware that many of you are experiencing power outages this morning following last night's thunderstorm and high winds. We currently have with multiple outages city-wide, in some instances due to tree contact and downed wires. Our crews are all hands on deck, working diligently and safely to get your lights back on. Thank you for your cooperation and patience. For updates: http://hydroottawa.com/outages
We know how challenging it is to be without power, especially with the expected heat. Our crews have made great progress, and are working as quickly and safely as possible to restore power to everyone affected by the storm. We want to remind customers that while we do our best to meet them, ETRs may change. As our crews continue to assess the full extent of the damage, they sometimes uncover additional issues that can impact restoration timelines. We understand this is frustrating, and we truly appreciate your patience. We'll keep you updated as we have more information. For real-time updates on your outage: http://hydroottawa.com/outages.
